Business Operations plays a vital role in the success of Baillie Gifford. We’ve been described as ‘the oil in the machine’ – not seen on the outside but keeping everything within the business running smoothly. All the areas of Business Operations are interlinked, and what we do here is critical to the success of our whole business. Whether it’s liaising with clients on accounting to processing trades or analysing operational risk, we add value at every stage of the process. It’s all about connectivity. Our focus is on building a strong people network across the business, giving you the chance to meet people at every level and within every area of the business, including the partners who own the firm.
The work of the Business Operations team goes much further than just maintaining processes and systems. Our business is constantly changing, so the operations that support it must be flexible and future-focused too. We look for people with the creativity and insight to drive change and continuous improvement in everything they do. Whether it’s a simple process or a complex project, you’ll always be questioning, exploring and challenging. Is there a better way to do it? What if we tried this? Has anybody thought about that?
The graduate programme is named Business Operations, but internally, we prefer to use the term Investment Operations. We’ve made this distinction because you’ll be joining the dynamic group who support our entire investment process. You’ll gain an unrivalled view of a how a successful, industry-leading firm works and once you have that understanding, you’ll be able to find ways to make us work better.